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Program Manager

Location: Multimatic Indiana - New Haven, Fort Wayne, Indiana, United States

Posted: March 14th, 2023

Multimatic Structures & Suspension has expanded its manufacturing presence in Fort Wayne, IN. We are searching for a dynamic individual who desires to join an energetic and dedicated team.


Multimatic is a global enterprise supplying engineered components, systems and services to the automotive industry. The company’s success has been fueled by its ability to attract and motivate a team of highly skilled and passionate individuals who want to make a difference. With expanding facilities around the world, including in Canada, the US, the UK, Germany, Mexico, Japan and China, there is always room in Multimatic’s growing team for people who share a dedication to technical excellence, quality and enthusiasm.

Why Work For Multimatic?

  • Great benefits first day of employment; (e.g. Medical, Dental, Vision, Paid Time-off, & 401k match, Company provided Uniforms, & PPE reimbursement programs)
  • Tuition Assistance for Apprenticeships & other continuing education programs
  • An excellent opportunity to be part of a new plant expansion
  • Perhaps best known as constructor of the new Ford GT road and race cars, Multimatic's products also span a wide range of automotive mechanisms, structures and suspension systems (including Formula 1 race dampers)


Multimatic New Haven

2808 Adams Center Road

Fort Wayne, Indiana USA 46803


The Multimatic Program Manager is accountable for negotiating, managing and delivering assigned programs as negotiated with the external customer and the internal stakeholders.  The Program Manager reports to the APQP Manager, and the APQP Group is the intersection between Technical and Business oversight.  The Program Manager is responsible for protecting the Plant and satisfying the Customer.


        Program Management

  • Responsible for all aspects of program management for assigned programs, including prototypes, pre-production samples, production start-up, customer launch, and monitoring the overall program throughout production.
  • Create and maintain program plans, timelines, open issues, risk registers, budgets, capacity analysis, placards, etc.
  • Responsible for all engineering changes for assigned programs using ECN system.
  • Responsible for major program governance via Stage-Gate system.
  • Manage Program-specific internal communications. Ensure all associates have the information needed to do their job.  Shield the organization from confusion. 
  • Compile and distribute meeting minutes.
  • Update customer portals as appropriate.
  • Update customer owned tooling as appropriate.
  • Ensure site leadership is informed on program status.
  • Participate in APQP Best Practices process improvements.

        Technical Expectations

  • Understand manufacturing processes.
  • Coordinate development of GD&T and manufacturing processes for new products.
  • Provide technical support on all product launches both within the company and at the customer.
  • Perform engineering and manufacturing feasibility studies.
  • Maintain accurate BOM and Drawings.
  • Ensure that customer and manufacturing specifications are communicated to suppliers.

        Customer Relations

  • Act as liaison between Multimatic and the customer.
  • Represent Multimatic as a supplier of choice in terms of competence and commitment.
  • Document responses to the customer in order to ensure agreement on decisions and direction.
  • Participate in resolution of quality concerns.
  • Host the customer during visits.
  • Travel as requested by company and customer.

     Quoting Activities and Cost Management

  • Prepare quotes for current or new programs and for engineering changes. Present these quotes for internal review and approval.  Prepare customer price breakdowns and submit quotes working with the Technical Sales Manager.
  • Negotiate tooling and piece price with the customer.
  • Maximize company profitability while providing high value to the customer.
  • Maintain the confidentiality of the company and its business.
  • Receive, review, and file customer Purchase Orders as appropriate.
  • Coordinate the sourcing and maintenance of customer resale steel programs, working with the Production Buyer.
  • Coordinate the sourcing of tooling and equipment for new programs, working with the Production Buyer, Tooling Engineer, Quality Engineer & Process Engineer.
  • Prepare customer tool audit evidence prior to PPAP submission.
  • Advise Finance to invoice when appropriate.


  • Work independently under direction from leadership. Maintain ownership of program and work effectively with others to co-ordinate all aspects of the job.
  • Observe all company safety rules, policies and procedures.
  • Ensure a high standard of business ethics is maintained.
  • Work in compliance with ISO 9001, ISO 14001, and IATF 16949.
  • Perform other duties as determined by the APQP Manager.

 Key Performance Indicators

The Program Manager will be measured against the following KPI’s.  Additional KPI’s may be added in the future.

  • Customer Quotes on Time
  • ECN Tasks Completed on Time
  • Program Gate Passage on Time
  • PPAP Submission on Time


To perform this job successfully, an individual must be able to perform their duties satisfactorily.  The desired requirements listed below are representative of the knowledge, skills, and abilities required. 


  • BS or BA in Engineering, Engineering Technology, or Business; or adequate job-related experience in Process Engineering, Design Engineering, Quality, Tool & Die, or other Business function.
  • Prior Tier One Program Management experience.
  • Excellent problem-solving abilities.
  • Training in: SPC, DFMEA/PFMEA, GD&T, APQP, PPAP, DOE
  • Familiarity with Quality systems.

If you are interested in this position, apply by sending us your cover letter and resume.
We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.
As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.
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