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Supplier Quality Manager

Location: Multimatic Special Vehicle Operations, Thetford, Norfolk, United Kingdom

Posted: June 4th, 2024

Supplier Quality Manager

Position Overview:

Multimatic is a global automotive supply company providing hardware and engineering services to OEMs around the world. 

Multimatic Special Vehicle Operations is looking for a Supplier Quality Manager. Reporting to the Supply Chain Director, the role will involve working with the MSVO supply base to monitor and assure the quality of the goods received. The role will include working closely with MSVO personnel within the quality, engineering and production departments, across multiply divisions, to ensure that the product supplied by the supply base is delivered on time, within budget and to the required quality level.

Facility Address:

This role could be based out of our Thetford, Huntingdon or Coventry facilities.

Key Responsibilities:

  • Management of NPI process within the supply base
  • Adding and vetting all new potential suppliers including onsite visits and audits where required
  • Management of supplier problem resolution activity
  • Manage investigation and corrective action processes for complex quality issues
  • Monitor and tracking supplier performance.
  • Support supplier reviews including on-site audits where applicable.
  • Manage the DMN system, recording and following all DMN’s through to completion with either the supplier, customer, or internal assigned team.
  • Liaise with process engineers to keep all production process up to date.
  • Support internal process audits as required.
  • Assist in maintaining the MSVO quality management systems to IATF standards, including regular systems and process reviews, as required
  • Prepare for and attend customer and annual systems audits.
  • Adopt and practice Kaizen Principles and Concepts
  • Follow all general procedures where applicable as indicated in the GENERAL PROCEDURES section of the level II Procedure manual.
  • Perform other duties as required.

The above is intended to describe the general content of and the requirements for the performance of this position.  It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Skills and Experience

  • Experience of supplier management / improvement activity
  • Good understanding of 8D / PPS methodology.
  • Demonstrable competence within automotive PPAP / PSW process
  • Knowledge of automotive quality standards, inspection methods and equipment
  • Understanding of tooling / jig & fixture design
  • Strong knowledge of composite manufacturing processes
  • Ability to use interpret 3D CAD models and drawings
  • Strong IT skills and ability to present data effectively
  • Experience working in a supplier facing Quality Engineering role within the automotive or motorsport, preferably with experience in a low volume manufacturing environment
  • Experience of working within an ISO9001 certified business
  • Computer literate, with advanced Excel skills/abilities
  • Full driving license
  • Have a passport and be willing to travel as required


If you are interested in this position, apply by sending us your cover letter and resume.
We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.
As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.