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Director Kaizen

Location: MULTIMATIC MECHANISMS GROUP OFFICE, Concord, Ontario, Canada

Posted: May 5th, 2023

Purpose of the role

This role is a key position responsible for the delivery of process innovation and continuous improvement initiatives across the organisation. The role will initiate changes within your organization or support departments on the path along the continuous improvement process (CIP). It will play an important role in helping to foster a culture of sustainable change through the creation and embedding of LEAN methodology, and the supporting framework, to deliver business transformation.


Key Responsibilities

  • Support the change process by defining the program, participants, selecting suitable processes and defining the targeted state
  • Set individual targets for responsible/affected persons
  • Support responsible persons for each individual improvement process through coaching or scheduling exchange rounds with other key players. (To stay on track)
  • Support the onboarding process for new people to the program, Support on the transformation process from learning to actually doing
  • Coordinate and support further expansion within departments
  • Support on the transformation process of organizational culture
  • Challenge status quo with fundamental questions on existing procedures
  • Work closely with the heads of departments to anchor the new improvement culture across the complete organization
  • Identify and deliver service improvement activity across the business through employing process improvement methodologies and the application of innovative thinking
  • Work with key business stakeholders, and ‘LEAN/ Kaizen champions’, to build a continuous improvement environment to support an ongoing program of change
  • Lead and facilitate LEAN/process improvement-based workshops to drive ideas and solutions
  • Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and the identification of better ways of working
  • Identify trends and process variations as part of establishing a continuous improvement monitoring system
  • Assist in the development and implementation of a ‘best-in-class’ continuous improvement strategy
  • To take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls
  • To elicit requirements and drive process change using staff interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis
  • To work with other team members and business services departments to devise new support material based on the revised processes, to include training, reporting and systems enhancements
  • To actively monitor project risks to foresee/identify potential problems and proactively identify solutions to address in advance
  • To ensure the business impact and project objectives/dependencies are identified, reported on and managed at all times
  • To set up a program, deliver coaching and run projects pan jurisdiction
  • To complete post-implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects
  • Analyze company processes and procedures. Develop process enhancement strategies
  • Investigate shortfalls, issues, and complaints in current business processes.
  • Establish norms and standards of company performance, Monitor staff performance and organizational processes.
  • Collaborate with other stakeholders to enhance productivity and staff satisfaction, Communicate ideas and opinions to other members of management.
  • Manage staff cohorts and teams of various sizes, Train, mentor, and guide team members in new processes.
  • Staying up-to-date with developments in management and process optimization



  • Minimum accredited Lean Six Sigma Green Belt, preferably Black Belt
  • Minimum 5-7 years proven continuous improvement analytical experience from a similar role, including project management and business analysis
  • Excellent understanding of continuous improvement concepts including Six Sigma, Lean, value stream mapping
  • Ability to set-up, facilitate and lead service improvement/’WorkOut’ sessions with a range of business stakeholders (incl. Experience of process/value stream mapping)
  • Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint A ‘completer-finisher’ taking accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success
  • Experience of designing or implementing a framework of continuous improvement in a the organisation
  • Experience of hands-on implementation of continuous improvement programs and Lean solutions
  • Experience of designing remediation plans to address productivity and efficiency issues, and track record of following through to ensure closure
  • A sharp eye for identifying weak points in processes and organizational structures
  • A thorough understanding of the latest process enhancement strategies
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of Partners, senior managers, and subject matter experts
  • Strong analytical, project and product management skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements
  • Experience of the whole project life cycle, able to operate in

Closing date for applications is May 28th 2023

If you are interested in this position, apply by sending us your cover letter and resume.
We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.
As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.
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