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Shipping Coordinator

Location: Multimatic Anton Manufacturing, Concord, Ontario, Multimatic Manufacturing, Concord, Ontario, Canada

Our Company

Multimatic Manufacturing is a division of Multimatic Inc. and a leader in the production of engineered mechanisms for the global automotive industry. We are a full-service supplier, optimized for high-volume production, and focused on continuous improvement in all systems and processes to drive manufacturing efficiency.

The Position

We are looking for a Shipping Coordinator (Traffic Administrator) to join our team. This role reports to the Shipping Supervisor, and is responsible for supporting administrative activities in our Shipping department. Success in the role means taking initiative, solving issues, and striving to deliver timely inbound and outbound shipments.

Address

Multimatic Manufacturing
301 Jacob Keffer Pkwy
Concord, ON L4K 4V6

Key Responsibilities

Use ERP system and customer portals for traffic (shipping and receiving) functions.

Maintain superior service with internal and external customers
Receive and process customer releases through EDI, fax and email
Investigate and resolve customer order discrepancies
Monitor and adhere to customer shipping schedules
Prepare accurate and timely documentation including entering customer orders /spot PO’s
Enter accurate cumulative totals and reconcile differences
Monitor transmissions and issue advanced shipping notices (ASNs) in a timely manner
Ensure accurate bar code labels/ information is maintained and obtain customer approval as needed
Participate in cross-training to ensure back-up coverage and also rotating coverage for weekends, holidays, after-hours and expedite scenarios
Deliver on-time and accurate responses to online inventory systems
Follow all established protocols and procedures (for filing, submissions, etc.)
Maintain accurate records of inventory and ensure supply and tracking of returnable containers
Ensure accurate communication logs, and voiding of invoices as needed
Provide inputs and participate in forecasting for customer activity
Monitor and communicate customer demand changes
Liaise with the customer and research and resolve concerns
Complete customs documentation to ensure smooth import and export activity
Promote health and safety and ensure good housekeeping at all times
Adopt and support KAIZEN activities
Ensure all work is in compliance with certifications and standards
Perform other duties as assigned

Requirements

Completion of high school diploma (minimum) and some business school (preferred)
Strong computer skills (Office and SAP)
Solid communication skills - the ability to read, write and speak English is required
One year of relevant experience in automotive customer service at the tier 1 level (preferred)
Ability to work with a team in a fast-paced and dynamic environment
Professional interactions with customers, suppliers, customs, and freight companies
Knowledge of customs regulations and AIAG standards is an asset
Advanced administrative and organizational skills
Working knowledge of EDI systems
Ability to successfully interact with all levels of employees in a multicultural environment

We offer

A competitive compensation package
Comprehensive health benefits including options for extended health care, dental, vision, life insurance, disability, and health spending accounts
Retirement savings package and Company matching
A healthy and safe work environment
A performance-driven and collaborative environment
Room for advancement, training, and development

To apply for this career opportunity, click below on "APPLY NOW" and send us your resume and cover letter outlining your professional experience. We are an equal opportunity employer.

Closing date for applications is December 23rd 2022

If you are interested in this position, apply by sending us your cover letter and resume.
We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.
As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.