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Business Solutions Analyst

Location: Multimatic IT, Markham, Ontario, Canada

Posted: June 10th, 2021


Multimatic is a privately held, global enterprise supplying engineered components, systems and services to the automotive industry. The company’s core competencies include the development and manufacture of complex mechanisms and body hardware, suspension systems and body structural components as well as the design, engineering and development of light weight composite automotive systems.

Multimatic's IT group is located in Markham, Ontario, and we are currently seeking a Business Solutions Analyst, who will be reporting to the Business Solutions Manager.

Scope of Position:

The Business Solutions Analyst will assist in maintaining and supporting all current Applications as well as implementation of new systems. Acts as the first & second line of support of SAP system and Multimatic proprietary software (web apps + Inventory Management system), able to escalate issues to IT Technical/development teams if required.

Participate in rotating 24/7 after hour support of all Multimatic systems located in different countries as required

Key Responsibilities:

  1. Facilitate the implementation and support of SAP MM/PP for all the divisions/plants corporation wide
  2. Interpret, validate customer/business process requirements; perform detailed analysis of complex business process requirements; identify gaps and provide appropriate solutions; design, customize, configure and test the solutions in various areas with integrations with other SAP modules and legacy systems
  3. Provide training to users from various departments to ensure their understanding of the systems/processes/functions that they are required to use
  4. SQL skills, expert Microsoft Office skills, particularly Excel and analytical platforms. Working knowledge of Jira, Confluence, SharePoint, One Stream, Salesforce etc.
  5. Experience and good understanding of software development lifecycle methodologies.
  6. Good understanding of manufacturing process and support divisions with day to day issues
  7. Experience within a manufacturing environment (Automotive would be a very nice to have!)
  8. Help to develop and implement “best practices” to ensure the most “optimum” process/operation cross divisions/plants
  9. Review submitted requests for changes; evaluate what if any impact it may have to other customer programs, processes, departments or divisions; provide functional/technical documents for customization/development and user manual; complete deployment with testing and user training.
  10. Provide support for other legacy systems and processes
  11. Perform other duties as deemed necessary by Business Solutions Manager

Basic Requirements: 

  • University degree in Information Technology, Computer Science, Computer Engineering, or equivalent experience
  • Relevant SAP Functional and/or Academy Training/Certification an asset
  • 3-5 years of experience in full cycle implementation as well as in production support projects in manufacturing environments; and experience in automotive industry is preferred
  • 3-5 years’ experience in understanding of database design & queries
  • Expert analytical and problem-solving skills
  • SAP S/4 Hana experience an asset
  • An individual performer possesses strong analytical and problem solving skills
  • A good team player with excellent communication and organization skills

Closing date for applications is June 15th 2021

If you are interested in this position, apply by sending us your cover letter and resume.
We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.
As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.