Located in Markham, Ontario, Canada, Multimatic Niche Vehicles North America (MNVNA) is the facility, responsible for the production of the Ford GT supercar.
The Service Specialist is responsible for assisting dealership technicians to resolve issues, oversee and perform updates on customer Ford GT vehicles. The Service Specialist is required to travel to various dealerships and apply expert knowledge to assist dealership technicians. The Service Specialist reports directly to the Service Manager and General Manager of the assembly facility. To qualify for this position, you must be able to travel out of country (i.e. valid passport) for up to a week at a time, on short notice.
This is an exciting opportunity for anyone who desires hands-on experience with high performance vehicles, the latest in automotive technology, and has a passionate interest in automobiles.
Duties and Responsibilities:
Work in a safe and responsible manner, following safety procedures in an automotive environment
Comprehend the description of issues or services needed on customer vehicles
Participate in determining the type of service required on customer vehicle
Communicate technical expert knowledge to dealership technicians to aid in the resolution of issues related to customer vehicles
Communicate skilled knowledge for various updates on customer vehicles to dealership technicians
Follow build manuals and quality control processes
Consult on and resolve quality issues as they arise
Education and Experience
Mechanic 310S certification is an asset
Ford IDS knowledge is an asset, but not required
Flexible schedule, able to accommodate service calls as they arise
Comprehensive knowledge and experience in the automobile industry, includes diagnosis, repair, and service of automobiles
Excellent communication and customer relation skills
Must be motivated with extreme attention to detail
Able to interpret instruction via detailed drawings / instructions
Can work independently once given direction
Basic computer skills are required, familiarity with Microsoft Office
Experience in basic fabrication
Experience in manufacturing environments
Experience in training co-workers
If you are interested in this position, apply by sending us your cover letter and resume. We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.
As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.