Technical Services - IT
Location: Multimatic Niche Vehicles Europe, Coventry , United Kingdom
Reporting to both General Managers at our Coventry manufacturing locations, the appropriate full time candidate will:
- Provide technical assistance to computer system users in an office/plant environment
- Able to work alone and prioritise tasks as requested
- Answer questions and/or resolve computer problems for users in person or when they are travelling
- Provide assistance and guidance concerning the use of computer hardware and software, including printing, software installation, e-mail, and operating systems
- Install, configure and provide ongoing support for the divisional Local Area Network (LAN)
- Maintain computer inventory
- Maintain yearly budgets
- Monitor, maintain and support local networks to ensure the highest availability to all users
- Will work with senior level network and support personal and client server specialists when implementing new corporate rollouts of Hardware/Software
- Work with Intermec/Motorola bar code scanners, printers and related shipping systems
- After hours/weekend work when required.
Additional duties include:
- Maintaining an Avaya phone system. This will include new user setup
- Provide limited support with the corporate SAP system
- Additional IT related tasks as requested by Management
Required Skills/Education
- Excellent English communication skills, both written and verbal
- Excellent customer service is a must with focus on internal customer satisfaction
- Currently working or has worked for a manufacturing company, automotive is a plus
- Able to work alone or within a team
- Post Secondary Diploma or equivalent education
- Familiar with CAD software (Solidworks, Catia, Cadkey)
- Familiar with Intermec/Motorola Scanner gun technology (or equivalent) is a plus
- Familiar with Intermec Printers (or equivalent) is a plus
- Working experience with Windows 7/10
- Working experience with Server 2008/2012 and Active Directory
- Working experience with MS Exchange 2010, 2013
- Working experience with Microsoft Outlook 2010, 2013
- Working experience with Microsoft Office 2010, 2013
- Working experience with WAN/LAN/wi-Fi Technology
- Working knowledge of Microsoft SQL/My SQL Server a plus
- PC hardware skills - system upgrades etc.
- Familiar with HP Desktops/Laptops
- Hands on experience with networking hardware - ie. Cisco switches
- Familiar with Avaya phone systems is a plus
- Familiar with Programmable Logic Controllers (PLC) equipment is a plus.
Position Availability - Immediate
Closing date for applications is December 22nd 2021
If you are interested in this position, apply by sending us your cover letter and resume.
We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.
As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.