IT Co-op - Multimatic Product Services (MPS)

Location: Multimatic Product Services, Novi, Michigan, United States

Posted: July 27th, 2020

Multimatic is a privately held, global enterprise supplying engineered components, systems and services to the automotive industry. The company’s success has been fueled by its ability to attract and motivate a team of highly skilled and passionate individuals who want to make a difference. 

With expanding facilities around the world, including in the United States, Canada, England, Germany, Mexico, Japan and China, there is always room in Multimatic’s growing team for people who share a dedication to technical excellence, quality and enthusiasm.

Multimatic Product Services (MPS) specializes in providing product engineering and account management support internally to the business units and externally to the customer base. Giving employees the opportunity to work with the most sophisticated technologies, manufacturing operations and automotive customers in the global market. 

Position Summary:

We’re offering an Office IT Co-op/Internship and looking for a highly motivated individual to join our team. This position will support our IT department providing customer service and answering requests for current employees.

Key Responsibilities:

Provide technical assistance to users within an office environment this includes but is not limited to;

• Support and/or resolve computer problems for users in person or when they are remote/traveling,
• Setting up Active Directory accounts,
• Providing users access to printers,
• Answering user requests for access
• Provide hardware and software recommendations, including helping users assess needs and providing justification for equipment and/or services to management
• Provide support for the office Local Area Network (LAN) as required
• Provide support server environment as required
• Maintain computer inventory (in and out of use)
• Understanding and support of hardware/software life cycle refresh
• Participate and or lead information gathering, requirements and analysis
• Knowledge/support for phone system (Avaya), including new user set up
• Understanding of Wi-Fi systems and configuration

Required Skills and Abilities:

• Working towards a Computer Science, IT administration or other relevant technical undergraduate degree from accredited university
• Previous internship or co-op experience is a plus
• Experience in the Automotive Industry is also a plus

Additional responsibilities:

• Ability to work alone and prioritize tasks as required

• Follow all Multimatic Product Services policies
• Other duties as assigned

Qualifications/Competency:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Computer Skills:

• Must have advanced computer skills and knowledge of Microsoft Word, Excel, Project and Outlook software.
• Understanding of Vsphere and working with VmWare.
• Knowledge of Zoom
• Competent with using Active Directory
• Some Linux knowledge
• Knowledge of HP computers

 Other Skills and Abilities:

• Individual must possess the interpersonal skills to communicate with coworkers and customers.

 Physical Demands/Work Environment:

The ability to work in an office environment, which could include sitting or standing for the majority of the day.  Responsibilities include the need to lift, carry, push, and pull material on an infrequent basis.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

Multimatic Product Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Closing date for applications is August 27th 2020

If you are interested in this position, apply by sending us your cover letter and resume.
We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.
As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.